Effective starting: May 25, 2019
Everypixel.com and all services operated from everypixel.com are websites and services owned and operated by Everypixel and its affiliates (hereinafter referred to as “Everypixel”, “we” or “us”).
We offer a wide range of services, including DAM and API systems, collectively referred to herein as "Services".
We shall collect information about you that you provide to us while using our Services, and when other third parties provide it to us, as further described below.
We shall collect information about you when you input it into the Services or otherwise provide it directly to us.
Whenever you access the Website, some information may be collected, e.g. your IP, URLs of referring/exit pages, device identifiers, crash data, email address, and navigational information. In addition to log data, we may also collect information about the device you’re using Everypixel on, including its type, operating system, settings, unique identifiers, and crash data. Whether we collect any or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please check the policies of your device manufacturer or software provider.
Your name, address, phone number, email address, password, and other information shall be collected when you register online with our Services. Registration enables you to access higher resolution content and to enter into a license to use content for comp purposes.
If you wish to license an image with us, your username, password, full name, telephone number, email address and postal address, credit card number or other personally identifiable information shall be collected to complete the license agreement or to receive products or services.
We may occasionally ask questions about your preferences as a user in order to best serve you and improve the use of our website. Providing information regarding your usage and preferences is always voluntary. However, if you choose not to provide the information, some products and services may not be available to you. We may use your email to contact you regarding our services, products and promotional offers for direct marketing purposes.
The Services also include our customer support, where you may choose to submit information regarding any problems you may experience while using our Services. Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or details that would be helpful in resolving the issue.
We shall collect certain payment and billing information when you register for certain paid Services. For example, we ask you to designate a billing representative, including name and contact information, upon registration. You might also provide payment information, such as card details, which we collect via secure payment processing services.
We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use; the links you click on; the type, size and filenames of attachments you upload to the Services; frequently used search keywords; and how you interact with other users on the Services. We also collect information about the teams and people you work with and how you work with them, e.g. who you collaborate with and communicate with most frequently.
Whenever you access the Website, a text file called a cookie is placed in the browser directory of your computer. A cookie is information that a website can store on your web browser and later retrieve. The information that cookies collect includes the date and time of your visit, your registration information, your navigational and licensing information. It allows the web browser to recognize the pages you have been to while you are visiting the Website, and allows you to quickly return to viewed pages.
We may also use "web beacons" that monitor your use of our Websites.
Web beacons are small strings of code that provide a method for delivering a graphic image on a web page for the purpose of transferring data, such as the IP address of the computer that downloads the page on which the web beacon appears, the URL (Uniform Resource Locator) of the page on which the web beacon appears, the time the page containing the web beacon is viewed, the types of browser that fetch the web beacon, and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, web beacons let us know whether you received and opened our e-mail. On their own, cookies or web beacons do not contain or reveal any personally identifiable information. However, if you choose to provide personally identifiable information, this information can be linked to the data stored in the cookies/web beacons.
We receive information about you and your activities on and off the Services from third-party partners, such as advertising and market research partners who provide us with information about your interest in and engagement with our Services and online advertisements.
We may use the information we collect for a number of purposes. How we use the information we collect depends in part on which Services you use, how you use them, and any preferences which you have communicated to us. These specific purposes are as follows.
We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate and maintain the Services.
Our Services also include tailored features that personalize your experience, enhance your productivity, and improve your ability to collaborate effectively with others by automatically analyzing your team’s activities to provide search results, activity feeds, notifications, connections, and recommendations that are most relevant for you and your team. Whenever you use the multiple Services, we combine information about you and your activities to provide an integrated experience.
We use collective learning about users’ behaviour on our Services and direct feedback to troubleshoot and to identify trends, usage, activity patterns, and aspects of the Services to integrate and to improve the Services. We automatically analyze and aggregate frequently used search terms to improve the accuracy and relevance of suggested topics that auto-populate when you use the search feature.
We shall use your contact information to send transactional communications via email and within the Services, i.e. to remind you of subscription expirations, to respond to your comments, questions and requests, to provide customer support, and to forward you technical notices, updates, security alerts, and administrative messages.
We use your information to resolve any technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to maintain and improve the Services.
We shall disclose the information to the extent required by law including legal claims, compliance, regulatory, and audit, or otherwise we believe required to protect our legal rights, interests and the interest of third parties, including without limitation disclosure obligations upon the business acquisition, merger or sale.
We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, provided that we received your prior permission.
If you are an individual in the European Economic Area (EEA), we shall collect and process information about you only where we have legal basis for such actions under applicable EU laws. The legal basis depends on the Services you use and how you use them. This means we shall collect and use your information only when:
If you have given us a prior permission to use your personal information, you are entitled to withdraw this permission at any time; however, it will not affect any processing that has already been started.
We create collaboration tools to facilitate your work and we wish them to aid you as best as possible. This implies sharing information through the Services with certain third parties. We share information we collect about you the following ways, including: in connection with possible business transfers, but we are not in the business of selling information about you to advertisers or other third parties.
When you use the Services, we share certain information about you with other Service users.
We don’t share your personal information with any unrelated third parties. But we may use third parties to outsource one or more aspects of our business (such as operating, providing, improving, integrating, customizing, supporting, and marketing our Services). We reserve the right to disclose to such third parties the information necessary to provide such services.
We work with third parties that provide us with certain services including but not limited to website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis, and other services, which may require them to access or use information about you. If a service provider needs to access your personal information to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your confidential information.
The Services may include links to third party websites or services. Third parties may have different privacy policies. If you submit any information to any of third party websites, your information is governed by their privacy policies. Everypixel is not responsible for such privacy policies, you do so at your own risk.
In exceptional circumstances, we may disclose information about you to a third party if such disclosure deems reasonable, appropriate or necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our products and services.
Whenever you submit an order to Everypixel, you can do so over a secure (i.e. encrypted) connection to ensure the entire security of your personal information.
In the unlikely event that an unauthorized third party compromises Everypixel’s security measures, Everypixel will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use, or disseminate your information.
Reviewing, Updating or Correcting Your Information. If at any point you wish to access your personal information to change your preferences, review the accuracy, correct, supplement or modify your information, you may either sign in your account, or make a written request to firstname.lastname@example.org.
How long we keep the personal information we collect depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we shall securely store your information and isolate it from any further use until deletion is possible.
We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. Whenever we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze your personal characteristics.
If you have signed up to receive our newsletters, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services. We retain information derived from cookies and other tracking software for a reasonable period of time from the date such information was created.
We keep your personal data only for as long as we need to. This depends on why it was collected, or if we have a continuing legal basis to do so (such as to fulfil a contract between us, perform a service you requested or for our legitimate interests). Rest assured, if we no longer have a reason or legal requirement to process your personal information, we will delete it or store it in a way so that it no longer identifies you.
We have different retention policies for different types of personal data taking into account:
Also, if you have an account with us, we will keep personal data such as your email address, name and other details so you can log in and access our services for as long as you have an account. We may keep other information indefinitely – such as website activity linked to an IP address – which we use to understand our users, improve our products and services, and protect our business interests.
We may also delete User Content, which may include personal data.
No matter how long the retention period is, you can ask us to delete your personal data in certain circumstances.
Our Services enable you to access and update certain personal information within the Services. You can update your profile information within your profile settings and modify content that contains your personal information using editing tools associated with that content.
If you no longer wish to use our Services, you or your administrator may be able to deactivate your account.
In some cases, you may ask us to stop accessing, storing, using or otherwise processing your information if you believe we don't have the appropriate rights to do so. You can also opt out of our use of your information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request. If there is a delay or dispute about whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved, provided your administrator does not object (where applicable).
You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, updating your email preferences within your Service account settings menu, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database.
We collect information globally and primarily store that information in Russia. We transfer, process, and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you with the Services. Whenever we transfer your information, we take steps to protect it.
Whenever you submit an order to Everypixel, you can do so over a secure (i.e. encrypted) connection to ensure that your personal information is not at risk. In the unlikely event that an unauthorized third-party compromises Everypixel’s security measures, we will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use, or disseminate your information.
We do not intend to either solicit or knowingly collect personal information from children under the age of 18. If you are under 18, please do not access, use, or enter information on the Website.
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